6th Annual COTY award Winners

Coca-Cola Amatil's 6th Annual Contractor of the Year (COTY) Awards was held in Auckland on April 17, with more than 50 Delivery Service Contractors from around New Zealand in attendance together with senior leaders from right across the country.

Coca-Cola Amatil's 6th Annual Contractor of the Year (COTY) Awards was held in Auckland on April 17, with more than 50 Delivery Service Contractors from around New Zealand in attendance together with senior leaders from right across the country.

The COTY awards recognize the customer service achievements of the team who have more than half-a-million face to face interactions with our customers every year, making them a vital cog in the Coke NZ machine delivering the daily promises made by our dedicated sales team.

"Our distribution is a key ingredient to our business success, something I learnt very early in my career as a sales person. Given the level of interaction our distribution team has with our customers means they serve a valuable purpose in delivering and also feeding back what our customers are saying about us," says Coca-Cola Amatil Managing Director Chris Litchfield.

"CCA is a truly customer centric organisation," said Steve Inch GM Sales and Customer Service. "We want to be a supplier of choice and retain and grow our customer base."

"The ultimate prize for us is to beat the opposition in our Coalface ranking and then maintaining our position at the top. There's nothing better than our customers telling us through an independent body that we provide the best customer service" says Parish Samuel, Logistics Manager.

The COTY award winners are selected following the results from an internal survey of our customers. In total we put up $25,000 each year in prize money